Team North Star

We take a team approach to serving our clients and your team is here to help you be successful.

Project Lead

Hannah Batts - Client Strategist

Role - Here to lead your strategy conversations and your complex projects. Look to understand your challenges and help you identify opportunities to achieve your goals.

More about Hannah

Account Manager

Amanda Schilling - Account Manager

Role - Your primary contact for most of your projects, creating proposals featuring creative, branded merch solutions.

More about Amanda

Follow Up Support

Jacob Dubey - Production Coordinator

Role: Will take the lead once projects are in production, managing fulfillment, handling reorders, and supporting your account on all the behind-the-scenes work that keeps things moving to ensure your order is on time and accurate.

More about Jacob

Variable Data Best Practices

  • At the quoting stage of your project, please let us know how many fields of variable data your piece will have as this can affect pricing.
  • Data should be provided to us as an Excel spreadsheet with only the applicable data included.
  • Verbiage for variable data fields on artwork file should match up exactly with data fields on spreadsheet.
  • Spacing on artwork must allow for longest data entries. We recommend that your designer tests this in advance to confirm that the fields in the design can fit your longest pieces of data.

Postage Permits

We are happy to mail using a client’s USPS non-profit number. Here are a few best practices for this to go smoothly. Let our team know up front on the project so we can make sure to get the information we need right away. 

While our mail house does prefer to use their permit number for the mailing, we can use the client’s permit, If using their permit number, ensure there is enough postage to cover the mailing.

The information we need to in order to use a client’s nonprofit number includes the following:

  • CRID (customer registration ID)
  • Non-Profit Authorization Number (with USPS, not their nonprofit number for the university)
  • Non-profit indicia
  • Return address that is on file with USPS for the non-profit authorization number
  • Permit number

Formatting the Mailing List

Our account team will advise on specific requirements for your project’s mailing list.  We generally recommend these best practices to format the mailing list:
  • Send your data in a spreadsheet, saving it in the comma-separated values (CSV) format
  • International addresses must be separated from domestic addresses
  • Domestic addresses should at least contain data fields for “first name”, “last name”, “address 1”, “address 2”, “city”, “state” and “ZIP code”